At Dyori, we aim to deliver your order as quickly and smoothly as possible. Below you will find all the details about our shipping process, including delivery times, costs, and tracking. If you have any questions, feel free to contact us; we are here to help.

1. Where We Ship:

We currently ship to Malta and Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

2. Handling Time:

Orders are processed within 1–2 business days. If you place an order after 05:00 PM, we will process it on the next business day.

3. Delivery Timeframes:

Standard shipping within Malta, and Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden takes 3 to 5 business days.

4. Shipping Costs:

For orders in Malta:

We offer free delivery on all orders over €49.99 and more.
Orders under €50.00 will be charged a delivery fee of €5.00.

For orders in Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden: 

We offer free delivery on all orders over €49.99 and more.
Orders under €50.00 will be charged a delivery fee of €10.00.

5. Shipping Carriers:

We ship via DHL and FedEx.

6. Tracking Your Order:

Once your order ships, we’ll email you a tracking number along with a link so you can follow your package online.

7. Contact Us:

Our customer service is available Monday to Friday: 09:00 AM – 05:00 PM. If you have a problem, please contact us; we answer within 24 hours.

Email: info@dyori.com

Phone: +365 7987 5623

Address: 59 Triq Il - Qaqocc, Ħaż-Żabbar ZBR 2725, Malta